Many of us think that when we move our Household goods, they are put on a truck and taken directly to our new residence. On local moves this may be the case, but if you are moving out of the city, country or globally, there is a whole team behind organizing the pick up, packing, and delivery of your goods.
There are several factors in organizing the relocation of a household, we rely on a system called the transit time guide (TTG) which determines the delivery window of all shipments. Our tractor trailers can hold between 25,000 and 30,000 lbs., so for environmental and economical reasons we want to fill our trailers to capacity and utilize all available space. This is where Logistics comes into play. We may load several shipments on one trailer from different origins, destined for several different locations. This could mean a small shipment from the point of origin to the point of destination could have a longer delivery spread than a larger shipment moving to the same destination. This is much more complicated than it seems. There may also be more than one hauler to get your shipment to it's destination, or the possibility of storage required.
There is also the organization of specialized services like crating of TV's and artwork, dismantling of larger items such as Pool tables, as well as organizing vehicle transport. These specialized services have to be organized according to the packing and loading date of each specific shipment.
Paperwork is of huge importance especially when moving out of the country. Customs requires loads of documents that are needed to move Cross border. It's important for the Dispatcher to have all required paperwork to distribute to the all coordinating haulers.
This takes real skill and patience. The process of planning, implementing, and controlling the efficient, effective flow including storage of household goods is no easy task. This takes a network of top-notch agents around the globe to be sure to deliver exceptional service
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