Thursday, January 31, 2013

CUSTOMER SERVICE IS OUR SPECIALITY!!

On your initial contact to king's Group you will be assigned a personal move consultant, during this first phone call your consultant will arrange to come to your home and perform a visual survey of all of your household goods to be move. Your move consultant will then create an itemized custom quote which they will email to you for your approval. For local moves the quote will be based on an hourly rate, for long distance it will be based on the weight of the shipment.

The consultant will also determine if you are in needof storage or packing services or any specialized third party services such as crating for things like; paintings, Grandfather clocks, sculptures and all of those fragile items that need special care. On long distance moves you may also be in need of vehicle relocation, your move consultant will be more than happy to arrange any of these services for you.

The move consultant will supply you with all necessary move information in the form of a booklet and explain the move process to you!! If you are moving across the border they will walk you through the process and supply you with all the pertinent paperwork that's needed to ship your goods.

From the first point of contact to the delivery of your goods we will be there to ensure things go as smoothly as possible!  

DON'T BE AFRAID TO ASK QUESTIONS OR VOICE YOUR CONCERNES!!.......That's what they're there for.  

 

Local moving Truck

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Long Distance Truck

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1 comment:

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